Help & support
Fraud prevention
Spot scams early and know exactly what to do if something looks wrong.
Fraudsters are skilled at sounding convincing. Remember: your bank will never ask you to move money to a 'safe account'.
If you think you have been the victim of a scam, contact us immediately. The sooner we know, the more we can do.
- Never share one-time passcodes
- Hang up and call back on a trusted number
- Be wary of urgent requests for payment
- Check the payee name matches who you expect